Shipping Policies

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders,  shipments may be delayed by a few days. Please allow additional days in transit  for delivery. If there will be a significant delay in shipment of your order, we  will contact you via email or telephone.

Custom orders will take 3-4 weeks to process. Please be patient.
 

Shipping rates & delivery estimates

Shipping charges for your order will be  calculated and displayed at checkout.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email  once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

J & B. Hardwoods is not liable for any products  damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. We have insured all products          shipped through the carriers.

Please save all packaging materials and damaged goods before filing a claim.

We currently do not ship outside the continental  U.S.

Returnshttps://websites.godaddy.com/return-policy

       Check our return policy for returns